Info


Machine Delivery:

We try our best to keep all machines in stock, often they sell as fast as they come in. Paperfox Manufacturing is located in Ganz Ábrahám, Hungary. This can sometimes cause a delay based on production ability or Customs holdups, usually no more than 2 weeks from your order date.

We service USA, Canada, Mexico and Australia.

 

Limited Warranty:

The warranty obligations of Paperfox USA products are limited to the terms set forth below:
 

What is Covered:

This limited 1 year warranty covers defects in materials and workmanship for all Paperfox machines.
If you take care of your machine and use it properly it is very unlikely that anything will break.
 

What is Not Covered:

This limited warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning or other acts of nature. This limited warranty does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs unauthorized by Paperfox USA or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. Without limiting any other exclusion herein, Paperfox USA does not warrant blades, cutting tools, cutting plates, blocks or cutting dies.

Return Policy:

Any machine over $500 is not returnable without just cause. In the case of defect, every effort will be made to get you up and running at our cost.

Any machine under $500 may be returned within 30 days of you receiving the machine with a 10% restocking fee and minus the original shipping cost, missing or broken blades and used or damaged parts. Machines must be in brand new condition and have original packaging. The refund would be processed after the machine is received and inspected.

 

W-9 Info:

A lot of companies like to request a W-9 from us in order to "set us up in their system". After a lot of phone calls and research, we are not contractors to your company and filling out a W-9 for you is misuse of the tax form. If your company is concerned that we are a real company, we are. You can check this on the State of Arkansas website. We recently reformed and relocated our LLC from Michigan to Arkansas. 

Our Legal name is:

Gtex LLC DBA Paperfox USA
1673 County Rd 3390

Clarksville, AR 72830
479.777.1127